TABLE OF CONTENTS
We do not knowingly collect or solicit personal information from or about anyone under the age of 13 or under the age of 16 in countries subject to the EU General Data Protection (the “GDPR”), unless exempted by individual countries exceptions (for more information see our Privacy Notice for EU Residents). If you are under 13, or 16 where applicable, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from or about a child under the required minimum age, we will delete that information as quickly as possible. If you believe that a child under the required minimum age may have provided us personal information, please contact us at teams-pro-help@Witivio.com.
If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the the GDPR with respect to your Personal Data, as outlined below in our Privacy Notice for EU Residents.
We receive and store any information you knowingly provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Data such as your name, email address, and payment information. Certain information may be required to register with us or to take advantage of some of our features. Please note that Witivio cannot monitor the content of any Licensee Materials to determine whether they contain information that would qualify as Personal Data. Although it is Witivio’ policy not to use or disclose Licensee Materials except as necessary to offer the Services to you, Witivio cannot, and does not assume any obligation to, de-identify or remove any such information before such Licensee Materials are processed in connection with the Services. Accordingly, we may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you information about our products and features of the service that are available to you. If you do not want to receive communications from us, please indicate your preference by sending an email to teams-pro-help@Witivio.com.
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.
We may use this data to provide a better experience for you while you use the Services, such as by remembering your login information, if you’ve chosen to remain logged in after ending your session. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Cookies can either be “session Cookies” or “persistent Cookies”. Session Cookies are temporary Cookies that are stored on your device while you are visiting our Site or using our Services, whereas “persistent Cookies” are stored on your device for a period of time after you leave our Site or Services. The length of time a persistent Cookie stays on your device varies from Cookie to Cookie. We use persistent Cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Services, how often you return, how your use of the Services may vary over time. We also use persistent Cookies to measure the effectiveness of advertising efforts. Through these Cookies, we may collect information about your online activity after you leave our Services. Your browser may offer you a “Do Not Track” or “DNT” option, which allows you to signal to operators of websites, and web applications, and services that you do not wish such operators to track certain of your online activities over time and across different websites. Because we collect browsing and persistent identifier data, the Services do not support Do Not Track requests at this time, which means that we may collect information about your online activity both while you are using the Services and after you leave our properties.
Some Cookies are placed by a third party on your device and may provide information to us and third parties about your browsing habits (such as your visits to our Site or Services, the pages you have visited and the links and advertisements you have clicked). These Cookies can be used to determine whether certain third party services are being used, to identify your interests, to retarget advertisements to you and to serve advertisements to you that we or others believe are relevant to you. We do not control third party Cookies.
We use the following types of Cookies:
To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. For more information on what cookies are used, visit our Cookies Policy.
We do not rent or sell your Personal Data in personally identifiable form to anyone. We may share your Personal Data with third parties as described in this section:
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Data by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. We endeavor to protect the privacy of your account and other Personal Data we hold in our records, but unfortunately, no provider can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information. However, we’ve taken measures, including encryption of your License Materials, to limit the impact of any such factors. If you notice a security breach or a security vulnerability on our website, please report it immediately to teams-pro-help@Witivio.com.
Witivio takes data security and privacy very seriously. Data from your CRM and other connected services required to deliver alerts, reports and other parts of the product will be retained for as long as you use our services. We strive to collect and retain the minimum surface of data necessary to support product functionality. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation.
TODO: CRM records, Mail, Calendar, Notes, tasks
Witivio provides the option for Customers to delete Customer Data at any time. To
remove all Witivio data, send your request to teams-pro-help@Witivio.com. Your data will be
deleted within 5 business days. Witivio services backups are destroyed within 30
What Personal Data Can I Access?
Through your account settings, you may change your name, email address and password.
The information you can view, update, and delete may change as the Services change.
If you have any questions about viewing or updating information we have on file
about you, please contact us at teams-pro-help@Witivio.com.
What Choices Do I Have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features. You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. When you terminate your Account with us, your License Materials will be removed from the Services, but removal may not happen right away and some information may remain in our records, logs or automatic backups after your deletion of such information from your account. We may continue to use aggregated usage data after your stop using the Services, but not in a manner that would identify you personally.
If you have any questions or concerns regarding our privacy policies, please send a detailed message to teams-pro-help@Witivio.com, and we will try to resolve your concerns.
For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. Witivio will be the controller of your Personal Data processed in connection with the Services. Note that we may also process Personal Data of our customers’ end users or employees in connection with our provision of services to customers, in which case we are the processor of Personal Data. If we are the processor of your Personal Data (i.e., not the controller), please contact the controller party in the first instance to address your rights with respect to such data.
We collect Personal Data about you when you provide such information directly to us,
when third parties such as our business partners or service providers provide us
with Personal Data about you, or when Personal Data about you is automatically
collected in connection with your use of our Services.
Information we collect directly from you: We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:
Some third parties such as Microsoft provide us with Personal Data
about you, such as the following:
We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below:
Examples of these legitimate interests include:
We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:
We also share Personal Data when we believe it is necessary to:
We also share information with third parties when you give us consent to do so.
We retain Personal Data about you for as long as you have an open account with us and for 6 months after you close your account. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.
We seek to protect Personal Data using appropriate technical and organizational measures.
Personal Data of Children:
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email teams-pro-help@Witivio.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
If you have any questions about this section or our data practices generally, please contact us using the following information:
Data Protection Officer